Privacy Policy

Last updated: September 2026

Funworld Ireland respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains what information we collect when you visit our website, purchase tickets or contact us, how we use that information and the rights you have under data protection law.

1. Who We Are

funworldireland.com  provides online ticketing for our events and attractions.

For the purposes of the General Data Protection Regulation (GDPR) and the Data Protection Act 2018.

Funworld Ireland is operated by The View Attractions Ltd, a company registered in Ireland (Company No. 598601). The View Attractions Ltd is the data controller responsible for personal information collected through the Funworld Ireland website and ticketing system.

For privacy or data protection enquiries, please contact:

Email: tickets@funworldireland.com

Business name: The View Attractions Ltd
Funworld Ireland
Bundoran, Co. Donegal, Ireland
Company Registration No. 598601

2. Information We Collect

Depending on how you use our website, we may collect the following information:

When you purchase tickets

We may collect:

  • Your name
  • Email address
  • Telephone number
  • Details of the tickets purchased
  • Amount paid
  • Date and time of purchase
  • Ticket or QR code information
  • Payment transaction or reference information
  • Information necessary to process, manage and redeem your ticket

Payments are processed securely by Stripe. Funworld Ireland does not receive or store your full debit or credit card details.

When you contact us

If you contact us by email, telephone or another method, we may keep your name, contact details and the contents of your enquiry so that we can respond to you and, where necessary, keep a record of our correspondence.

When you visit our website

Certain technical information may be collected automatically, including:

  • IP address
  • Browser and device information
  • Pages visited
  • Approximate location based on IP address
  • How you arrived at our website
  • How you interact with our website

This information may be collected through cookies and similar technologies.

Please see our Cookie Policy for more information about the cookies and tracking technologies currently used on our website.

3. How We Use Your Information

We use personal information where necessary to:

  • Process ticket purchases
  • Take and confirm payments
  • Generate and deliver tickets and QR codes
  • Verify and redeem tickets
  • Contact you regarding your booking or purchase
  • Provide customer support
  • Deal with refunds, disputes or payment queries
  • Maintain appropriate financial and transaction records
  • Prevent fraud, misuse and unauthorised ticket redemption
  • Maintain the security and operation of our website and ticketing system
  • Understand how visitors use our website and improve our services
  • Meet our legal and regulatory obligations

We will not use your personal information for purposes that are incompatible with those for which it was originally collected unless permitted or required by law.

4. Our Legal Basis for Processing Your Information

Under GDPR, we must have a lawful basis for processing personal information.

We principally rely on the following:

Contract – where processing your information is necessary to sell you a ticket, process your booking and provide the service you have purchased.

Legal obligation – where we are required to retain or process information to comply with legal, accounting, taxation or regulatory requirements.

Legitimate interests – where necessary for the reasonable operation of our business, including website security, fraud prevention, customer service and protecting our ticketing system against misuse, provided those interests do not override your rights and freedoms.

Consent – where consent is required, including for certain non-essential cookies and tracking technologies. You can withdraw your consent at any time through the cookie settings available on our website.

5. Payments

Online payments are processed by Stripe, a third-party payment provider.

When you make a payment, payment information is provided directly to Stripe for the purpose of processing the transaction. Stripe may process personal information in accordance with its own privacy and security requirements.

Funworld Ireland does not store your full card number, card security code or complete payment card details on our website.

We may receive information from Stripe confirming the transaction, such as the payment status, transaction reference, amount paid and information required to identify your purchase.

6. Cookies and Website Analytics

Our website uses cookies and similar technologies.

Some cookies are strictly necessary for the website to operate. Other cookies may be used for analytics, performance or advertising purposes and will only be used where permitted by law and, where required, after you have given your consent.

We use a cookie consent management system to allow you to choose which optional cookies you accept.

Our website may use services including:

  • Google Analytics
  • Google Tag Manager
  • Microsoft Clarity
  • Meta Pixel
  • Cookiebot

These services may collect information about how visitors use and interact with our website.

You can change or withdraw your cookie choices using the cookie settings available on our website.

Full details of the cookies and tracking technologies currently in use can be found in our Cookie Policy.

7. Who We Share Your Information With

We do not sell your personal information.

We may share information with trusted service providers where necessary to operate our website, process payments, issue tickets and provide our services.

These may include providers of:

  • Payment processing
  • Website hosting
  • Email services
  • Website analytics
  • Cookie consent management
  • IT and website support
  • Accounting or professional services

We may also disclose information where required by law or where reasonably necessary to establish, exercise or defend legal claims.

Service providers are only given access to information necessary for the services they provide and are required to handle personal information appropriately.

8. International Transfers

Some of the service providers used by our website may process information outside Ireland or the European Economic Area (EEA).

Where personal information is transferred outside the EEA, appropriate safeguards must be used as required by applicable data protection law. Depending on the provider and destination, these safeguards may include an adequacy decision by the European Commission or approved contractual safeguards such as Standard Contractual Clauses.

9. How Long We Keep Your Information

We keep personal information only for as long as reasonably necessary for the purpose for which it was collected and to meet any legal, accounting or regulatory requirements.

Ticket and transaction records may therefore be retained after an event has finished where necessary for accounting, taxation, payment disputes, refunds, fraud prevention or other legitimate business and legal purposes.

Information that is no longer required will be securely deleted or anonymised where appropriate.

10. Keeping Your Information Secure

We take reasonable technical and organisational measures to protect personal information against accidental loss, unauthorised access, alteration, disclosure or misuse.

Access to customer and ticket information is restricted to people who need it for legitimate business purposes.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

11. Your Data Protection Rights

Under GDPR, you may have the right to:

  • Ask for a copy of the personal information we hold about you
  • Ask us to correct inaccurate or incomplete information
  • Ask us to delete your personal information in certain circumstances
  • Ask us to restrict the way we use your information
  • Object to certain uses of your personal information
  • Receive certain information in a portable format
  • Withdraw consent where we rely on consent to process your information

These rights are subject to certain conditions and legal exceptions.

To exercise any of these rights, please contact us at tickets@funworldireland.com.

We may need to verify your identity before responding to a request.

12. Complaints

If you have concerns about how we use your personal information, please contact us first so that we have an opportunity to address your concerns.

You also have the right to make a complaint to the Irish Data Protection Commission, which is the supervisory authority for data protection in Ireland.

Information about the Data Protection Commission and how to make a complaint is available from dataprotection.ie.

13. Children's Privacy

Our website and online ticket purchasing system are intended to be used by adults purchasing tickets for themselves or others.

We do not knowingly ask children to provide personal information through our online ticket purchasing process.

Where an adult purchases a ticket for a child, we ask that only information necessary for the booking is provided.

14. Links to Other Websites

Our website may contain links to third-party websites.

We are not responsible for the privacy practices or content of websites operated by other organisations. We recommend reviewing the privacy information provided by those websites before submitting personal information to them.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our website, ticketing system, service providers or legal requirements.

The date at the top of this page will show when the policy was most recently updated.

16. Contact Us

If you have any questions about this Privacy Policy or how Funworld Ireland handles your personal information, please contact:

Funworld Ireland
Email: tickets@funworldireland.com
Website: funworldireland.com